Customer Issue: The customer’s mailbox was broken during an attempted theft.
Our Solution: The lock was too damaged to be repaired, so we replaced it with a new one to secure the mailbox.
Customer Issue: This customer was locked out of his office when his key wouldn’t turn in the lock.
Our Solution: After checking to see if the lock was damaged, we followed up by cleaning and lubricating it, which solved the problem.
New Car Keys
Customer Issue: Sandrine’s purse was stolen and her car key was in it.
Our Solution: We arrived at the customer’s location and after cutting a new key for her 2000 Chevrolet Malibu she was on her way. Another job we were happy to complete!
Master Key System Installation
Customer Issue: Wanted to make a master key for a number of rooms in their office space.
Our Solution: We met with Mrs. Kimichi to discuss what sort of locksmith service she needed. We then took moldings of the relevant locks and left to make a pair of master keys for them all. We then delivered the keys to Mrs. Kimichi and tested them on each door to verify their functionality.
Apartment Lock Repair
Customer Issue: Our customer couldn’t turn the key inside the lock to his apartment, even after he’d tried to fix the problem with lubrication.
Our Solution: Our tests revealed the cam wasn’t properly engaged with the bolt, so we readjusted it to restore the normal operation of the lock. We also made a new set of keys to Randy's request.
Emergency Car Lockout
Customer Issue: Taylor had closed the door of her car while the key was still on the dashboard.
Our Solution: We used a specially designed auto lockout kit to open the door safely and completed the job within a few minutes time.
House Lock Rekey
Customer Issue: Ms. Walters had lost the key to her house and called us to solve the problem.
Our Solution: We took out the cylinder and replaced the pins with new ones to match the replacement key. Our tests showed the lock was working smoothly after the rekeying.